Source Platform: Exchange 2010/2013/2016/Office 365
Destination Platform: All
The CloudMigrator returns the following error when using Get Users
Access is denied
This can be returned when the admin user specified does not have sufficient permissions to run the Powershell script required to return the user list. Ensure the account is a Global Administrator on Office 365.
If migrating from on-premise Exchange, you should modify the PS-URL in CloudMigrator’s configuration under Source Platform Migration Settings > Advanced settings > PowerShell Variables to that of the Exchange server.
This is typically:
From the Source platform Platform migration settings, select Powershell Variables:
Above: Powershell Variables in Desktop UI
From the platform configuration advanced settings, expand the Powershell Variables option.
Above: Powershell Variables in Web UI